Field Service App: From Landscaping business to Giant App Launch
Real-time location tracking
Track your team’s location at real-time. Determine hours spent by your team members with respect to your job location.
Chat with customers
Keep your customers up-to-date with the help of instant chatting, notifications and direct access.
Meeting > Offer > Job > Invoice
Manage full life cycle of scheduled meetings, quotation management, project and invoicing.
Monitor progress
Get instant notifications about the progress. Check progress details in real-time.
Video call
Get in a video call with your team members to monitor the progress of your on-going job.
Analyze your business
Analyze your business with details insights on hidden facts to plan better and ahead of time.
Challenges
No experience of mobile and web application.
App should be able to handle millions of users.
Budget was major issue.
Marketing of B2B app was completely dark area and comparatively difficult.
This app was a combination of three major apps in market. Invoice2Go, WhatApp, Unique concept of location tracking & paying team.
Goals
Launch the app as one stop solution for tradesmen, contraction, etc. domains.
User adaptation should be very high.
Marketing
Digital marketing on all social platforms including advertisement.
Physical marketing in London area with the help conferences, etc.
Initial traction.
Actions
Hybrid team was built to support the dynamic needs.
Since budget was a major constraint, so equity was shared in exchange of major discounts.
A unique micro-service architecture was prepared along with lot of distributed processing with the help of client devices.
The whole launch and initial marketing was planned well in advance along with preparations like video and picture content, social media engagement and advertisement, physical connect with local business in UK.
Agile was followed.
Results
High quality mobile & app was delivered within given timeline.
The grand launch was took place on time.
The app received high level of acceptance and appreciation from users.