Case study - Field service

From a landscaping business to a giant app launch

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Watch the story

See it in action.

A one-stop field-service app with real-time tracking, chat, job lifecycle management and agentic-AI booking and scheduling.

What we built

Key capabilities.

Real-time location tracking

Track your team’s location in real-time. See the hours each team member spends at every job location.

Video/Text Chat

Keep your team and customers up to date with instant calls, chat, notifications and direct access.

Meeting → Offer → Job → Invoice

Manage the full lifecycle: meetings, quotes, projects and invoicing.

Monitor progress

Get instant progress notifications and check details in real time.

Tasks with an AI agent

Hand multi-step daily tasks, such as booking jobs and scheduling crews, to an agentic AI assistant.

Analyse your business

See detailed insights into your business to plan better and further ahead.

Product

Inside the platform.

Field service app screenshot

The journey

From challenge to results.

Challenges

  • Building agentic AI booking and scheduling.
  • The app had to scale to millions of users.
  • The budget was tight.
  • Marketing a B2B app was uncharted territory.
  • The app was a one-stop replacement for major platforms like Invoice2Go and WhatsApp, with a new approach to location tracking and paying the team.

Goals

  • Launch the app as a one-stop tool for tradesmen, construction and similar trades.
  • Drive strong user adoption.
  • Digital marketing and advertising across all social platforms.
  • Physical marketing in the London area with the help of conferences and events.
  • Build early traction.

Actions

  • A hybrid team was built to handle changing needs.
  • Since budget was a major constraint, equity was shared in exchange for major discounts.
  • We designed a custom microservice architecture that pushes much of the processing onto client devices.
  • The launch and initial marketing were planned well in advance: video and picture content, social media engagement and advertising, and in-person outreach to local businesses in the UK.
  • The team worked in Agile sprints.

Results

  • The mobile app was delivered on schedule.
  • Agentic-AI booking and scheduling, along with a distinctive tracking concept.
  • The grand launch took place on time.
  • Users adopted the app quickly and responded well to it.

Let’s talk

Have a similar challenge?

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What happens next

  1. We reply within one business dayA senior engineer reads every message, not a sales bot.
  2. 30-minute discovery callWe map your goals, data and constraints together.
  3. A clear plan and estimateScope, architecture and timeline, usually within a week.
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